What this exists to fix
Call activity stays in the phone system, so Odoo records carry no evidence of what was discussed or agreed.
An inside sales team whose CRM shows a lead was called but not what was said, so a handover means listening back through the phone system. Pairing the two puts the recording, the transcript, and a summary on the lead itself.
What it does
Inbound caller identification against partners and leads
Click-to-dial from any Odoo record
Recordings and transcripts attached to the record
Call summaries written back as CRM activities
Versions, dependencies, and licensing
| Verified Odoo compatibility | Confirmed per deployment. Tell us your Odoo version and edition. |
|---|---|
| Depends on | crm, mail; an account with a supported VoIP provider |
| Installation model | Addon plus provider credentials configured per company; which providers are supported depends on the API they expose — ask about yours |
| Licence | Contact Sales |
| Implementation | Quoted separately from the licence |
| Annual support | Contact Sales |
| Upgrades | Contact Sales |
We list an Odoo version and edition here only once that exact combination has been tested. Rather than claim breadth we have not verified, tell us what you run and you will get a straight answer.
Public documentation for this application is not published yet. Ask for it with a demo and we will walk the configuration with you.
What this usually goes in with
See VoIP Integration against your process
A demo on your workflow rather than ours, and an honest answer on whether this application fits or needs extending.